PLaying at a SoftSwiss casino? The MGA and Curacao based casino aggregator is now fully ICA certified. Now the SoftSwiss platform has the complete package! (Image by Gerd Altmann from Pixabay)
SOFTSWISS, which is a successful international iGaming company, recently acquired their ICA certification for their Anti-fraud team. The casino aggregator recently reported a €232 million GGR up from €100 million at the end of 2020 meaning this is one of the fastest-growing iGaming brands on the scene.
The press release read: The SOFTSWISS Managed Services Anti-Fraud team concluded the training course in Know Your Customer (KYC) and Customer Due Diligence (CDD) awarded by the International Compliance Association (ICA). The newly gained awards are a standard of competence in the field of financial and identity theft crimes.
This will help them to increase the productivity and comprehension in the KYC field and add to their understanding of customer background security checks.
Streamlined competent KYC processes will improve case resolution time as the course results are projected to raise objectiveness in Operator/Player Conflict Resolution. Anti-fraud team leader, Anastasia Vyshinskaia, reported: “Our team is always eager to learn and this time we’re excited to announce that two of Anti-Fraud team members graduated from the course in KYC and CDD. Similar to the whole SOFTSWISS brand, our team is striving for excellence in all services, from investigating abusive behaviour to recognising and detecting suspicious player activity and cases of identity thefts.”
The Anti-fraud team is a vital part of SOFTSWISS Managed services. They oversee any complaints of online abuse, assessing and managing identical player accounts and investigating potential cheating. SOFTSWISS Online Casino Platform Clients are provided with exceptional security and helped to enhance fraud prevention.
SoftSwiss Is One of the Most Trusted Casino Aggregators
What is it about SoftSwiss that makes the platform so special? Well, some casino players are wary of Curacao licensed casinos, as admittedly it is not the strongest licensing authority around by any means. Yet, SoftSwiss brushes aside any issues by providing a software platform and customer support of its own. On that casino platform, all casino operators with branded casinos on the SoftSwiss platform can use the SoftSwiss 24/7 customer support centre. For starters, this means members playing at casinos using SoftSwiss always have access to a support agent. And if you were ever in any doubt that the aggregator platform was up to EU online casinos and consumer rights laws standards, then how about the fact that the platform has licensed with the Malta Gambling Authority (MGA), Swedish Gaming Authority (SGA), The Belgium Gaming Commission (CJH), and within several African countries.
ICA certified Softswiss: Now add the fact that the SoftSwiss platform is fully ICA certified, bringing further reassurances to anyone playing at an online casino using the SoftSwiss platform. If you are looking for a recommendation from us, then check out BitStarz Casino. On top of this, SoftSwiss is linked with more than 70 software developers in iGaming and live casinos. Keep an eye out for SoftSwiss casinos in our reviews if you are interested, and always lookout for no deposit bonus offers so you can sign up and play for free.
